Duties and taxes

Duties and Taxes may be collected at delivery

Custom Duties and Import VAT

When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically due once the package arrives in the destination country.

Sellers are responsible with ensuring to comply with laws and regulations of the country of destination.

Generally, the buyer is responsible for paying customs duties on receipt of the package.

Certain countries may require certain documentation before the items are sent. If the necessary information is not provided, this may result in delays in the order.

Learn more about custom fees:

Australia
European Union
New Zealand
Norway
United Kingdom
United States of America (USA)
Rest of the World

Who Pays For Customs Fees?

When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country.

In general, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

Australia

O’devalle collects and remits GST on certain orders delivered to Australia.

O’devalle will automatically collect and remit the tax from Australian buyers where the goods are less than or equal to AUD$1,000. We may need to include additional information on the customs form depending on the delivery method.

If O’devalle delivers a package to a buyer in Australia that is less than or equal to $1,000 AUD, and O’devalle delivers using a commercial carrier, such as Fedex, we may need to include the information below to ensure the buyer receives their order without delay: the item(s) total, postage costs, GST charged, and full order total.

Australian customs authorities may look at the customs form to confirm that GST was paid on the order. Multiple items purchased in the same order should be dispatched in the same package.

Dispatching packages using a national mail service, such as the United States Postal Service, PostNL in the Netherlands, Royal Mail in the United Kingdom, or Canada Post, may not be required to provide this additional information.

European Union

Goods arriving into EU from non-EU country

When delivering goods from a non-EU country into an EU country, customs fees and import VAT may apply on these goods.

The amount of customs duty and import VAT to be paid will be assessed at the point of entry of the destination country. This may result in the buyer having to pay additional charges which are not included in the total price displayed at checkout.

Generally, VAT isn’t due when the total value of all goods in a consignment (value not inclusive of custom duties or transport costs) is less than the destination country threshold. The threshold may vary from €10 EUR to €22 EUR, depending on the EU country.

For import VAT, the rate that is assessed is the rate set by the country that the package is delivered to.

Customs duty does not typically apply on goods where the value doesn’t exceed €150 euro.

Learn more about buying goods from non-EU countries.

New Zealand

New Zealand requires to collect goods and services tax (GST) on all goods sold to New Zealand buyers from overseas. O’devalle collects and remits the tax on applicable orders delivered to New Zealand. The GST rate is 15%.

O’devalle must includes the following information on the outside of their packages and on the customs slip: an indication that GST has been applied.

If the seller does not meet these requirements, the buyer may be charged GST again at the time of delivery. Seller should also include this additional information to the customs forms on these packages. If the seller fails to include this information, the buyers may be charged GST at the border and additional handling fees.

Norway

Norway requires the seller to collect Valued Added Tax (VAT) on applicable goods sold to Norway buyers from overseas. O’devalle collects and remits the 25% tax on applicable orders delivered to Norway if:

the delivery address is in Norway
the package has items less than 3,000 NOK [approximately €275 /$310 (based on June 2020 conversion rates)].
the item is subject to VAT at the standard rate of 25%.

Seller might also need to add additional information to the customs forms on these packages.

For more information, visit the Norwegian Tax Authority’s website.

United Kingdom

Her Majesty’s Revenue & Customs (HMRC) defines an “overseas seller” as a seller who sells goods stored in the UK to UK consumers and doesn’t have a business establishment in the UK. Overseas sellers are required to register for UK VAT.

Learn more about delivery into the UK.

United States of America (USA)

When goods are delivered into the US, the buyer (“Importer”) is responsible for any fees/taxes/duty that may accrue on the merchandise when it clears Customs and Border Protection (“CBP”).

If any duty is owed, CBP will charge a processing fee for clearing the package. Duty and the processing fee are due at the local post office of the Buyer, where the package has been forwarded.

Most paperwork for sending packages internationally has a section for providing CBP information. However, at a minimum it should include:

description of the item(s) in English;
quantity of each type of item being delivered;
purchase price in US dollars;
weight of the item(s); and
country of origin of the product itself.

Merchandise dispatched through the international postal service is forwarded upon its arrival in the US to one of U.S. Customs and Border Protection International Mail Branches for clearance. If the item is less than $2,000 USD in value and is not subject to a quota or is not a restricted or prohibited item, a CBP official will usually prepare the paperwork for importing it, assess the proper duty, and release it for delivery.

Packages whose declared value is under $800 USD will generally be cleared without any additional paperwork prepared by CBP.

Learn more on the U.S. CBP website.

Rest of the world

Other countries may also apply customs duty and/or import VAT on goods purchased from another country. The amount of customs duty and import VAT to be paid will be assessed at the point of entry of the destination country. This may result in the buyer having to pay additional charges which are not included in the total price displayed at checkout.

Learn more on country-specific tax authorities websites: